How to reset leads in the dialer

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  How to enable list script override in the dialer? Step1: Access the Vicidial Admin interface: Open a web browser and enter the URL of your Vicidial server's admin interface. The URL is typically something like http://your-vicidial-server/admin.php. ...

• How to pull up agent recordings

  https://www.loom.com/share/c9b18d6aceb842448f0f7362079e4d89 In the above video there's a complete detail on how to pull out the recordings from the dialer

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  If you have tried to Log In with the wrong credentials more than 10 time, than vicidial will lock that account for 15 minutes for security reasons. There are couple of ways you can resolve this issue. 1. Wait for 15 Minutes: As the error message ...

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  Step1: Login to administration on dialer. Step2: On the administration page go to option Lists. Step3: Click on option Add-Delete DNC Number from the dropdown on the Lists section. Step4: Paste the number on the Phone Numbers line by line make sure ...

• How to add numbers in DNC to block inbound calls.

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