How to tackle average wait time and drop percantage

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  How to set specific call time in campaign? Step1: Access the Vicidial Admin interface: Open a web browser and enter the URL of your Vicidial server's admin interface. The URL is typically something like http://your-vicidial-server/admin.php. Step2: ...

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  How to display APPTBK and SALE count numbers on real time report screen? Step1: Access the Vicidial Admin interface: Open a web browser and enter the URL of your Vicidial server's admin interface. The URL is typically something like ...

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  If you have tried to Log In with the wrong credentials more than 10 time, than vicidial will lock that account for 15 minutes for security reasons. There are couple of ways you can resolve this issue. 1. Wait for 15 Minutes: As the error message ...

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  . Introduction Vicidial has long been recognized as a powerful and versatile call center software solution. Its comprehensive features have revolutionized the way call centers handle inbound and outbound calls. However, to further optimize the ...

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  Introduction Vicidial, a powerful call center software solution, allows you to efficiently manage your call center operations. Creating new users and phones in Vicidial is crucial for granting access to agents and ensuring seamless communication. In ...