General Guide
How to create level 7 user to monitor agents and view reports?
How to create level 7 user to monitor agents and view reports? Step1: Access the Vicidial Admin interface: Open a web browser and enter the URL of your Vicidial server's admin interface. The URL is typically something like ...
How to add numbers in DNC to block inbound calls.
Step1: Login to administration on dialer. Step2: On the administration page go to option Inbound. Step3: Click on option Add-Delete FPG Number from the dropdown on the Inbound section. Step4: Paste the number on the Phone Numbers line by line with 1 ...
How to add number in to DNC to block outcoming calls.
Step1: Login to administration on dialer. Step2: On the administration page go to option Lists. Step3: Click on option Add-Delete DNC Number from the dropdown on the Lists section. Step4: Paste the number on the Phone Numbers line by line make sure ...